Stylus Fulfillment App – Privacy Policy

Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account:

1. Metafields. (API documentation: https://help.shopify.com/en/api/reference/metafield )
2. Products. (API documentation: https://help.shopify.com/en/api/reference/products)
3. Variants. (API documentation: https://help.shopify.com/en/api/reference/variants)
4. Smart Collections. (API documentation: https://help.shopify.com/en/api/reference/smartcollection )
5. Orders. (API documentation: https://help.shopify.com/en/api/reference/orders )
6. Shop. (API documentation: https://help.shopify.com/en/api/reference/shop )
7. Fulfillments. (API documentation: https://help.shopify.com/en/api/reference/fulfillments )
8. Analytics. (API documentation: https://help.shopify.com/en/api/reference/analytics )

Please not that these access levels are necessary and relevant for the App to manage and fulfill your orders.

Please not that the App DOES NOT collect any billing information or information about your customers.

Information about you and others who may access the App on behalf of your store, such as:

1. Web Request
2. IP Address
3. Browser type
4. Browser language
5. Timezone

The information listed above is used by our App to provide a better user experience based on the device you are using.

The App uses Cookies for session management and to improve your user experience. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

How Do We Use Your Store Information?

We use your Store and personal information we collect to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you support and guidance on how to setup the App and connect to our Fulfillment platform. The App will prompt you to enter your API credentials to connect to our Fulfillment platform. These API credentials will be manually provided by Us.

Once you have installed the App, you will be prompted to select the products you want to sync / fulfill with Us. The App will then run scheduled tasks to collect and send these orders over to our Fulfillment platform via API for production and fulfillment. Any fulfillment updates on your orders will be send back to the App and updated on your Shopify store.

Information Security and GDPR Compliance

We take the appropriate security measures to protect against unauthorized access to our unauthorized alteration, disclosure, or destruction of data. We perform security audits and integrity checks regularly on our servers to achieve the above. Additionally, we restrict all access to our servers to Stylus Apparel IT administrators only, who are essential in the development, support, and maintenance of the App. These individuals are bound by confidentiality obligations and may be subject to disciplinary actions, including termination and criminal prosecution, if they fail to meet these obligations.

What is GDPR?

The EU General Data Protection Regulation (“GDPR”) is the most significant privacy and data protection legislation enacted in years. It comes into effect on May 25th, 2018, and clarifies and imposes new obligations on any party that collects, stores, or processes personal data of individuals located in Europe.

Because the App is open to all geographical regions, and because we believe in proper treatment of your information regardless your geographical location, we have taken measures to follow the GDPR compliance guidelines provided by Shopify as described here:

https://www.shopify.ca/partners/blog/gdpr-compliance?shpxid=1f1ded6b-55A1-4BB1-C2FC-2B06A8D56B2F
https://shopify.dev/tutorials/add-gdpr-webhooks-to-your-app

The App guarantees that every client/user has the right to:

1. Know what kind of information is collected by the App and how it will be processed.
2. Inquire why and at what steps of cooperation the personal data is collected.
3. Agree or disagree on providing personal info during the very first interaction with the website/service.
4. Request correction, amendment, or extraction of their personal data.
5. Ask to specify the ways the data provided is secured by the App.
6. Withdraw the consent for personal data processing.

Information Sharing

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. For all other cases, we DO NOT share, sell or rent any kind of personal information (or store-related data) provided by our users, customers or website visitors to third parties. We ensure the confidentiality of your private data.

Your Rights If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at csod@stylusapparel.com